RTI Complaint Format in English: Template for RTI Complaint under Section 18

RTI Complaint Format in EnglishThere is no common RTI Complaint Format and Fees for lodging complaint before Central and State Information Commissions under section 18 of the RTI Act. For example, there is no RTI Complaint Format and Fees specified for Complaint before Central Information Commission, while few State Information Commissions have specified Complaint Format and Fees. Thus, before lodging Complaint under section 18 you may check the RTI Rules of corresponding States. If there is no specified complaint format and fees, then you may follow RTI Complaint Format in English provided in this article for writing complaint under section 18. While writing complaint before State Information Commission, you may replace Central Information Commission and its Address with State Information Commission and its address, and CPIO with SPIO.

Before reading RTI Complaint Format, you may read when and how to lodge Complaint under section 18 of the RTI Act at How to lodge Complaint under RTI Act?

RTI Complaint Format in English

You may use below RTI Complaint Format for writing complaint under RTI Act.

The Right to Information Act, 2005

 Complaint before


August Kranti Bhavan, Bhikaji Kama Place,

NEW DELHI – 110 066


Submitted under Section (18) of the Right to Information Act, 2005


In the matter of

(Complainant’s Name)


The PIO, First Appellate Authority, and/or Any other person against whom you are lodging Complaint


Date of Submission:



Sl. No.ItemsPage (… to …)
01Particular of Enclosures 
02Original Complaint dated ….. 
03Chronological Chart of RTI Application dated …. 
04Copy of RTI Application dated …. (Annexure – A) 
05Proof of submission of RTI Application (Annexure – B) 
06Copy of Reply dated …. from PIO (Annexure – C), if received 
07Copy of First Appeal dated….. (Annexure – D),if any 
08Proof of submission of First Appeal, if any (Annexure – E) 
09Any other supporting documents (Annexure – F) 


Place:                                                                                               Signature of the Complainant

Date:                                                                                                     (Name of Complainant)

Above is the index of complaint and should be first page in RTI Complaint Format. From second page of RTI Complaint Format, you may write following details.

The Right to Information Act, 2005

Complaint before


August Kranti Bhavan, Bhikaji Kama Place,

NEW DELHI – 110 066


Complaint No. _________________________dated__________ [For office use only]






……………………………………. (Name and Address of Complainant)

Contact No. : ………………………

Email ID: ………………………….                                                                     … Complainant



1. …………………………………


……………………………………. (Name and Address of CPIO/SPIO)

2. …………………………………


……………………………………. (Name and Address of First Appellate Authority)

3. …………………………………


……………………………………. (Name and Address of any other against whom you want to lodge complaint)                                                                                                                                                                                  …Respondents



Here, you may mention the main reason for lodging complaint. Example:

(As I have not received the Reply from Respondents within the specified period under RTI Act, or as Respondents have rejected request for information malafidely, or Respondents have not complied with the provisions of the RTI Act, I hereby submit this complaint for your kind decision).

1. Brief Facts leading to the Complaint:

In this section you can briefly write background of the Complaint. For example:

If CPIO/SPIO did not reply within 30 days of receipt of your application, you may write following details:

1.1. On date ……….., the Complainant submitted Application dated ……….. (Annexure – A) to the Respondent No. 1, who registered the RTI Application under Control No. ……….. . Respondent No. 1 sent Reply dated ……….. (Annexure – B) on ……….. . Accordingly, Respondent No. 1 took almost ……….. (64 days) instead of 30 days to furnish information sought by the Complainant.

1.2. As Respondent No. 1 has failed to give his/her decision on the request for information within the period specified under sub-section (1) of section (7) of RTI Act, Respondent No. 1 has been deemed to have refused the request as per sub-section (2) of section (7) of the Act, which are produced below:

“(7) (1) Subject to the proviso to sub-section (2) of section 5 or the proviso to sub-section (3) of section 6, the Central Public Information Officer or State Public Information Officer, as the case may be, on receipt of a request under section 6 shall, as expeditiously as possible, and in any case within thirty days of the receipt of the request, either provide the information on payment of such fee as may be prescribed or reject the request for any of the reasons specified in sections 8 and 9:

Provided that where the information sought for concerns the life or liberty of a person, the same shall be provided within forty-eight hours of the receipt of the request.”

(2) If the Central Public Information Officer or State Public Information Officer, as the case may be, fails to give decision on the request for information within the period specified under sub-section (1), the Central Public Information Officer or State Public Information Officer, as the case may be, shall be deemed to have refused the request.”

If CPIO/SPIO has rejected request for information with/without providing reasons or provided false/ misleading information within 30 days or did not provide details of First Appellate Authority, then you may write following details:

1.3. Analysis of Replies from Respondents:

In this section, you may clearly specify which part of your request has been rejected by CPIO/SPIO or which part of reply is false or misleading. For Example:

Point No. (1) & (3) of RTI Application: CPIO/SPIO did not provide Information or reject request for information.

Point No. (2) of RTI Application: CPIO/SPIO has provided false information

1.4. As per sub-section (8) of section (7) of the RTI Act, Where a request has been rejected under sub-section (1), the Central Public Information Officer or State Public Information Officer, as the case may be, shall communicate to the person making the request,—

(i) the reasons for such rejection;

(ii) the period within which an appeal against such rejection may be preferred; and

(iii) the particulars of the appellate authority.”

By not providing the reasons for rejection or detail of appellate authority, CPIO/SPIO has violated section 7(8) of the RTI Act.

You may also mention the decision of Central Information Commission on furnishing contact details of CPIO or Appellate Authority:

1.5. Respondents have not mentioned their telephone and fax numbers in the RTI Reply. This is non compliance to the recommendation of Full Bench of Hon’ble Commission in the matter of Shri Subhash Chandra Agrawal vs. Ministry of Home Affairs, dated 27th August, 2013. In the aforementioned case Full Bench of Hon’ble Commission made the recommendation in para 11 with following words:

“11. (viii) The Commission also directs the CPIOs and the Appellate Authorities to mention their names, designations and telephone and fax numbers in the RTI related correspondence”.

1.6. You may write any other violation of provision of RTI Act, by sighting the section of RTI Act.

The materials on record under para (1) of this Complaint clearly show the lackadaisical approach of Respondents in implementing the RTI Act. Thus, Complainant strongly believes that Respondents have taken the RTI Act very casually. Hence, I lodge this Complaint  before  the  Honorable  Central  Information Commission.

2. Prayers or Relief sought:

The Complainant prays that the Honorable Commission be pleased to:

  • admit this Complaint and inquire into the same by invoking its powers under section (18) of the RTI Act;
  • ,while inquiring into the matter, invoke its power under section (18) (3) of RTI Act to (a) summon and enforce the attendance of respondents and compel them to give oral or written evidence on oath and to produce the documents or things; (c) receive evidence on affidavit; or (f) any other matter which may be prescribed;
  • direct the Respondents to refund the Application fee paid by Complainant while submitting RTI Application as per section (7)(6) of the RTI Act;
  • impose PENALTY on Respondents as per Section (20)(1) of RTI Act and to recommend Disciplinary Action against Respondents as per section 20(2) of RTI Act;
  • direct the public authority to make entry in Service Book/Annual Performance Appraisal Report of the Respondents for defying the provisions of the Act: and
  • invoke its  powers  under  the  RTI  Act  to issue any other direction or recommendation as it may deem appropriate.

3. Grounds for the prayer or relief:

  • The Complainant would like to draw the attention of the Honorable Central Information Commission to the nature of power vested in it by virtue of Section (18) of the RTI Act. This section permits any person to bring before the Honorable Commission a complaint if he has been refused access to any information requested under this Act or he has not been given a response to a request for information or access to information within the time limit specified under this Act or he believes that he or she has been given incomplete, misleading or false information under this Act or in respect of any other matter relating to requesting or obtaining access to records under this Act. Subject to the provisions of this Act, it shall be the duty of the Honorable Commission to receive and inquire into such complaint from that person.
  • The Complainant strongly believes that respondent has malafidely, without any reasonable cause, has failed to give its decision on the request for information within the period specified under sub-section (1) of section (7) of RTI Act. Thus, respondent is deemed to have refused the request as per sub-section (2) of section (7) of the RTI Act. Again, under sub-section (6) of section (7) of the RTI Act, information should be provided free of cost to the complainant.
  • The materials on record clearly show the lackadaisical approach of respondents in implementing the RTI Act. Such action of respondents is in non compliance with the provisions and spirit of RTI Act. This clearly shows that respondents have taken the RTI Act very casually.
  • Right to Information is Fundamental Right that shall not be violated. But respondents have violated that by malafidely rejecting the request for information. Respondents have persistently defeated the objectives and spirit of the RTI Act, thus, the complainant most humbly request the Hon’ble Commission to recommend disciplinary action against respondents as per section 20(2) of RTI, Act.
  • As these matters relate directly to compliance with the provisions of the RTI Act, the Complainant is desirous of preventing respondent’s illegitimate act of implementing the RTI Act with very casual and lackadaisical approach. Further, by not preventing the non compliance with the act, the avowed objectives  of  the  RTI  Act, namely,  creating  an  informed  citizenry  and  ensuring  the establishment of a practical regime of transparency in Government would stand defeated.
  • The  Complainant  believes  that  it  is  appropriate  for  him  to  move  the  Honorable  Central Information  Commission  for  redressal  as  the  Honorable Commission  is  empowered  in  the  first  instance  to  take  action  under  the  RTI  Act  for  the non compliance with the RTI Act.
  • In  the  matter  of  Chief  Information  Commissioner  and  Another  vs.  State of Manipur and Another [Civil Appeal No. 10787‐10788 of 2011, judgment dated 12, December 2011] the Honorable Supreme Court took note of the supervisory powers of the Central and State Information Commissions established under the RTI Act as contained in Section (18) of that Act in the following words:

      “30… The only order which can be passed by the Central Information Commission or the State Information Commission, as the case may be, under Section 18 is an order of penalty provided under Section 20…”

      “35… Therefore, the procedure contemplated under Section 18 and Section 19 of the said Act is substantially different. The nature of the power under Section 18 is supervisory in character whereas the procedure under Section 19 is an appellate procedure …”

         “37. We are of the view that Sections 18 and 19 of the Act serve two different purposes and lay down two different procedures and they provide two different remedies. One cannot be a substitute for the other.”

  • The Complainant believes that there is further guidance available in the RTI Act regarding the power of the Honorable Central Information Commission to ensure the compliance with the Act. Under section 25(5) of the RTI Act if it appears to the Central Information Commission that the practice of a public authority in relation to the exercise of its functions under this Act does not conform with the provisions or spirit of this Act, it may give to the authority a recommendation specifying the steps which ought in its opinion to be taken for promoting such conformity.

4. The Complainant reserves his right to make any amendment in the Prayers or reliefs sought in this complaint letter or to submit additional arguments and prayers as and when required in this case. 

5. Personal Presence at Hearing: YES

6. Declaration:

I hereby verify that the aforementioned facts are true to the best of my knowledge and belief. I also declare that this matter is not previously filed with this commission or is pending with any Court or tribunal or authority. I also declare that I have authenticated all copies attached to this complaint. 


Place:                                                                                            Signature of the Complainant

Date:                                                                                               (Name of the Complainant)

The above part of RTI Complaint Format is main content of your complaint. You may include chronological chart as provided below along with RTI Complaint Format.  


of Mr. (Complainant’s Name)

Sl. No.Detail of EventsDate
01CPIO received RTI Application on 
02CPIO replied on 
03First Appellate Authority received First Appeal on 
04First Appellate Authority gave her decision on 
05Complaint mailed to CIC on 

Place:                                                                                      Signature of the Complainant

Date:                                                                                           (Name of Complainant)

In your complaint, you may include details as mentioned in above RTI Complaint Format. If you have any doubt in RTI Complaint Format provided above, you may ask through comment box. 

You may get other RTI Formats at below links:

You may download this article in .pdf format at Complaint Template.

If this article was helpful to you, please share using below buttons. Please Like us on Facebook at https://www.facebook.com/RTIAct2005F/.


  • sir Complaint will not solve the problem of the appellant.After the Order of Hon`ble CIC the order is not complied or virtually complied making a show off that they had implemented the Order of Hon`ble CIC but actually not.They have a habit to give wrong misleading incorrect reply.The aim of the RTI application does not yield the desired effect.Please I want to know what the remedy or how to get the same information which is not furnished despite of Hon`ble CIC Order. My query is that if complaint is made the appellant may not get again the order from Hon`ble CIC because under section 18 complaint will not be converted in SECOND Appeal.The defaulter may be penalised or any other action may be recommended on the discretionary power of the Hon`ble CIC.How the information not received can be obtained in this situation please guide Thanking you,

  • Sir there is a great confusion of repetition or repeated RTI application.If the Hon`ble CIC order is not complied and the required information is not sought mentioned in the RTI application
    It will be the case of non compliance of the Order and the remedy will be only make a complaint and The Hon`ble CIC may give penalty or recommend for disciplinary action but what about the information not received though decided by the Commission.Shall againe RTI application is submitted for the same information not received inspite of the Hon`ble cic`S DIRECTIONS. what is the remedy to obtain the same information

  • Vishnukumar Ramchandra Patil

    Is it necessary to give all details which were given up to the stage of NON COMPLIANCE OF HON`BLE CIC Orders
    only complaint with reference to the ORDERS WILL NOT BE SUFFICIANT in case of NON COMPLIANCE OF THE ORDER

  • Vishnukumar Ramchandra Patil

    Already I have suggested very Important thing but i did not get response from your
    comment box. It was about The FAA is not held responsible or is not penalised only CPIO is held and penalised.This thing may be recommended to concerned Authority so as to do better

  • Vinod Kumar


    I bought the plot which was allotted by Karnataka Housing Board @ 2007 and from then I have been approaching AEE (Lokesh Babu), AE (Name not sure) on development of the surroundings with Thar Roads, Maintenance of Drainage system, As per plan, convention hall, drinking water, play ground etc…, I was told that KHB has called for tender and waiting for them to develop the surroundings which is not happening at all. I want to file RTI against Karnataka Housing Board authorities for not bothering to the common people’s request. The development is zero though the owners of the plot/house are paying the maintenance charges to the KHB.

    Please suggest to proceed and push the KHB authorities to develop the layout as agreed in the sale/conditional agreements.

    Vinod Kumar

    • Hi,
      You may file RTI Application before Karnataka Housing Board and ask the details of various development in this matter. You may fill the form at Karnataka RTI Form and send your application to following Address:
      The Public Information Officer,
      Office of the Karnataka Housing Board,
      Cauvery Bhavana,
      Bangalore – 560009

      Hope this helps.


    dear sir,

    • Hi,
      The University must have replied in writing within the time specified under RTI Act. You may submit First Appeal under Section 19(1) of the RTI Act.
      However, the University was correct in denying some information asked by you. I have explained below the reasons:
      1) Degree which the university has awarded him.
      Answer: University shall provide this information to you.
      2) Dates when he was appeared in the exams.
      Answer: University may not provide this information because it is his personal information, exempted under section 8(1)(j) of the RTI Act. However, if the PIO wants to disclose such information, he may follow the procedure under section 11 of the RTI Act.
      3) Center where he was appeared to take exams.
      Answer: University may not provide this information because it is his personal information, exempted under section 8(1)(j) of the RTI Act. However, if the PIO wants to disclose such information, he may follow the procedure under section 11 of the RTI Act.

      Please Like us on Facebook at https://www.facebook.com/RTIAct2005F/, and review my blog at https://www.facebook.com/RTIAct2005F/reviews
      Please share my articles on your Facebook/Twitter/Google Plus/etc. so that many more people can get benefit.

  • A. Chakraborty

    Dear Sir,
    Thanks for all your earlier support.
    I had submitted 1st Appeal to the Appellate Authority (Online) on 2 March 2017 against the reply provided to me by the CPIO, reasons being “not satisfied with the reply provided” and with complete justification.
    On 23 March 2017, while checking status in rtionline.gov.in, I found the FAA has uploaded status as “appeal has been disposed & decision has been conveyed to applicant by post”.
    I waited till 4th April , then sent an email to the FAA with a copy to SECY-CIC that as per the status on 23 March, my appeal has been disposed , however I didnot receive the FAA order. The order may kindly be sent through email.
    On 10th April , I received a speed post containing the order of the FAA wherein he almost rejected all my contentions and agreed with the CPIO’s reply except one where he directed the CPIO to provide the info. But you will be surprised to know the Order was dated 5th April 2017. Now, I am surprised, how the FAA without issuing the order, could upload information on Govt. of India portal that “appeal has been disposed and applicant has been informed/conveyed through post” on 23rd March which is almost 12 days back.
    Although I am sure to go for a 2nd appeal before the CIC against the decision of FAA w.r.t my RTI, however, I would also like to include the above fact as “misleading information ” provided by FAA through Govt. of India Portal.
    Do you think I should club both and go for appeal or should go for complaint under section 18 separately and for appeal separately under section 19.
    Kindly Advise.

    • Thank you for your detailed query.
      Sometime there is typing mistake in writing dates, and other times it is intentional. However, you shall consider the dates when the decision was dispatched by the FAA. Whatever date is written on reply or date of decision doesn’t matter. Only date of dispatch matters. You can find date of dispatch on the envelope of reply, which you may keep in record and also attach in your appeal to prove the date when FAA sent you the reply.
      Secondly, if you are submitting Second Appeal, there is no need to lodge complaint seperately because Second Appeal serve all purpose of Complaint. However, vice-versa is not true. Please read the article Comlaint or Second Appeal to understand this.
      Hope this helps.
      I request you to share my articles through your Facebook/Twitter/Google Plus/etc. so that many more citizens can be benefitted.

      • A. Chakraborty

        its true that date of order matters. And the FAA has also sent me an email stating the order was issued on 5th April 2017. But even today if u search for the present status with the FA registration it shows the appeal has been disposed on 23 March. Actually, the FAA issued the order only after receipt of my email on 4th April , when I had also sent a copy to secy-cic.
        I shall include this point in my 2nd appeal to CIC. Thanks a lot.

  • Sudhanshu


    The material on this site has been very helpful however why is the same not available in a .doc format or even allowed to be copy pasted?

    No point in spending time to type up everything again.

    • Namaskar Sudhanshu Ji,
      Thank you very much for your feedback. I did this for some reasons. However, this blog is to help citizens, not to waste their time. I have added the .pdf version of this article at the end of the article, from which you can copy the content. I request you to continue providing your valuable inputs. Thank you again.
      Please Like us on Facebook at https://www.facebook.com/RTIAct2005F/

  • I have filed a rti application, but no reply from spio after one month I have apply 1st. appeal to appeal authority but same result no reply from appeal authority. and what can do Now please suggests me

  • Sreekumar

    I have filed online RTI through RTI online portal on 30/01/17., After expiry of stipulated time for reply on RTI application I have received a letter from CPIO on 13/03/2017 seeking proof for my RTI fee payment. The application through online portal can be possible after making payment only. CPIO”s letter is in appropriate and for delaying to give reply to my application. Whether can I make a complaint against him in CIC. .and another doubt First appeal and complaint are possible?

  • Pingback: RTI Application Format in English: Sample

  • Ahmed Parvez

    I filled rti on bmc about the corporator fund usage and sanctioned. I got reply but he didn’t give me the full Information for the last five year and he provide only 15 documents and rest are in circulation. He indirectly refusing to give that information. What should I got now ? Pls suggest me

  • manish

    I requested information with ministry of railway 4 months before. But did not got any reply. I requested through online method is their any online method to file complain for it.

    • @Manish
      First of all, if you didn’t receive information from PIO then next step is to file First Appeal under Section 19(1) of the RTI Act. If you requested information online, then you can file First Appeal online. If you don’t get information after first appeal, then you can file either Second Appeal under Section 19(3) or complaint under section 18 of the RTI Act before Central Information Commission. Both Second Appeal and Complaint can be filed online. To know the step by step procedures to file First Appeal, Second Appeal, or Complaint you may visit my blog. If you have any further doubt, you may ask.

  • J.b.singh

    Please advise me if I’m not satisfied with information commissioner / 2nd appeal. Where I may complaint against state information commissioner.

  • Pingback: RTI Form: Sample RTI Format in English

  • Pingback: RTI First Appeal Format in English: Sample First Appeal

  • Pingback: How to File Complaint under RTI Act

Leave a Reply

Your email address will not be published. Required fields are marked *